Terms Of Use

Thank you for your interest in Xindus Trade Network Private Limited (the “Company”) for facilitation of your business requirements – Buyer and market access, order fulfillment, shipping, global trade compliance, and related financial transactions (“Services”). Please take a moment to review the following terms and conditions (the "Terms") that govern your use of the Website.

1. Acceptance of Terms

By accessing or using the Website, you agree to be bound by these Terms, which may be updated from time to time. These terms are a legally binding contract between you and the Company. If you do not agree with these Terms, you may not register or use any of the Services.

2. Eligibility

By agreeing to these Terms, you hereby represent, warrant and covenants that:

(i) You have the legal capacity and authority to enter into this contract and be bound by the Terms; and

(ii) You have not been previously suspended in using this website.

3. Prohibited Use

You are prohibited from using the Website to engage in any unlawful activity or to post any content that is illegal, offensive, defamatory, or violates the rights of any third party. The Website reserves the right to remove any content that violates these Terms or is deemed inappropriate in its sole discretion.

4. Registration

By accessing this website you agree to register and create an account for availing the Services. During the registration process, you will be required to provide accurate and complete information, including a valid email address and password (“User Information”). You are responsible for maintaining the confidentiality of your User Information and for all activities that occur under your account.

You agree to notify us immediately if you suspect or become aware of any unauthorized use of your account, or breach of your account information or password. You also acknowledge that your account and User Information is personal to you and agree not to allow any unauthorized person to access the Service or any portion of it using your User Information. We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion, for any or no reason, including if, in our opinion, you have violated any provision of these Terms. The Company will not be liable for any loss that you may incur as a result of someone else using your User Information, either with or without your knowledge.

5. Privacy

We respect your privacy and will protect any personal information you provide to us. Please review our Privacy Policy to understand our practices. To access our privacy policy, please click here.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of the website owner or its content suppliers and is protected by law. Nothing in these Terms should be construed as assigning or licensing the Company’s intellectual property to you.

7. Disclaimer

The information on this website is provided "as is" without warranty of any kind. We do not warrant that the information will be error-free or that the website or the server that makes it available are free of viruses or other harmful components.

8. Indemnity

You agree that you shall indemnify, defend and hold harmless the Company for (a) any breach of the Terms contained herein by you, (b) any suits by third parties against you wherein the Company has been made a party and (c) any breach of applicable law by you.

9. Limitation of liability

We will not be liable for any damages arising from the use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

10. Change of Terms

We may change these terms and conditions at any time without notice. By continuing to use the website after we post any such changes, you accept the modified terms.

11. Governing law

These Terms shall be governed by and construed according to the law of India and the courts in Bangalore shall have exclusive jurisdiction.

12. Dispute Resolution

Subject to Clause 11, you agree to use all reasonable efforts to resolve any dispute, controversy, claim or disagreement of any kind whatsoever between or among us in connection with or arising out of these Terms, including any question regarding its existence, validity or termination, expediently and amicably to achieve timely and full performance of these Terms.

Any party which claims that a dispute has arisen must give notice thereof to the other parties as soon as practicable, after the occurrence of the event, matter or thing which is the subject of such dispute and in such notice such party shall provide particulars of the circumstances and nature of such dispute and of its claim(s) in relation thereto and shall designate a person as its representative for negotiations relating to the dispute, which Person shall have authority to settle the dispute. The other parties shall, within [7 (Seven)] days of such notice, each specify in writing its position in relation to the dispute and designate as their representative in negotiations relating to the dispute a person with similar authority.

The aforesaid designated representatives shall use all reasonable endeavors including engaging in discussions and negotiations to settle the dispute within 10 (Ten) days after receipt of the particulars of the dispute.

If the dispute is not resolved within the 10 (Ten) days period set out above, then the dispute shall be presented in a court with jurisdiction over the matter.

13. Notice

The Company may provide you with written notices under these Terms by posting such notices and/or sending such notices to you by the most recent e-mail or other electronic communication means you provided to the Company. You may provide us with written notices under these Terms by sending such notices to us at grievance@xindus.net or at: Xindus Trade Network Private Limited, 90B, 91 Springboard Business Hub Pvt Ltd, Delhi Gurgaon Expressway, Sector 18, Gurugram, Gurugram, Haryana, 122015.

Xindus Trade Network Private Limited
90B, 91 Springboard Business Hub Pvt Ltd, Delhi Gurgaon Expressway, Sector 18, Gurugram,
Gurugram, Haryana, 122015

14. Grievance Redressal

If you believe that any of the terms of service mentioned above have been breached, you may write to our Grievance Redressal Officer.
Grievance Redressal Officer
Name: Anurag Chowdary Ravi
e-mail: grievance@xindus.net